General Information
- For help with application-related questions, log into your NursingCAS application to contact customer service using the chat icon in the lower right corner, by phone at 617-612-2880, or via email at support@nursingcas.myliaison.com.
Note the following:
- Hours of operation: Monday – Friday, 9 AM – 5 PM ET.
- For the quickest response, contact us by chat.
- We typically provide responses to emails within two business days; however, response times can take up to three business days when we’re at our busiest.
- Be sure to have your CAS ID number (located under your name in the upper-right corner of the application) when contacting NursingCAS.
NursingCAS Social Media Accounts
- For application tips, upcoming webinars, and information on external opportunities to enhance your education follow us on Facebook and X, formerly Twitter.
When You Should Contact a Program Directly
NursingCAS can assist with application-related questions. For all other inquiries, including the following, please contact your program directly:
- Admission requirements and policies
- Deadline requirements
- Prerequisites
- Supplemental materials
- Requirements regarding the identity of references
- Status of your application after it has been verified
- Admission decisions and interview questions
- Content and duration of a particular school’s program
A Note About Etiquette
NursingCAS expects all applicants to exhibit professionalism when contacting customer service. Applicants must identify themselves properly and honestly, as information cannot be provided to parents, spouses, family members, or friends. Misrepresentation of identity and/or dishonest, threatening, or offensive communication will not be tolerated.