Customer Service Information


General Information

For help with application-related questions, contact customer service by chat via the icon in the lower right corner, by phone at 617-612-2880, or by email at Note the following:

When You Should Contact a Program Directly

NursingCAS can assist with application-related questions. For all other inquiries, including the following, please contact your program directly:


A Note About Etiquette

NursingCAS expects all applicants to exhibit professionalism when contacting customer service. Applicants must identify themselves properly and honestly, as information cannot be provided to parents, spouses, family members, or friends. Misrepresentation of identity and/or dishonest, threatening, or offensive communication will not be tolerated.